October 2017 - rfxcel.com

60 Days to DSCSA Compliance



Ready for Compliance in 60 Days It’s Not Too Late

Join us for a webinar with Rose Campasano, VP – Head of Professional Services at rfxcel:

• Be ready for DSCSA Compliance in 60 Days
• Learn best practices from 100+ implementations
• Get ideas on how to shift your project back on schedule

About Our Speaker:

Rose is a collaborative leader with 20+ years of IT leadership experience encompassing infrastructure, applications, and business processes. As VP of Professional Services, Rose offers both a broad view of challenges in DQSA implementations as well as a realistic and pragmatic approach for meeting these challenges.

Rose Campasano
VP  Head of Professional Services

  • Be ready for DSCSA compliance in 60 days
    • Learn best practices from 100+ implementations
    • Get ideas on how to shift your project back on schedule


rfxcel Fights Against Counterfeit Drugs

rfxcel a leader in patient safety through traceability offers the solution to eliminate counterfeit drugs (counterfeit medicines)

We all use medications. Since they have such a significant effect on our health, we need to know that the medicines that we buy and consume are authentic and safe.

Looking into the world of drug supply data, we can see that 10 – 15% are counterfeit drugs. Criminals aim to scam the consumers by mislabeling drugs and selling the authentic ones on the black market. For this reason, pharmaceutical industries lose hundreds of billions in profit, and over 100 000 patients lose their lives every year.

The US Government and other nations are combating these problems with regulations such as the Drug Supply Chain Security Act (DSCSA) which demands complete visibility of the drug’s journey from the manufacturer to the patient. The hope for these efforts is to eliminate counterfeit drugs (counterfeit medicines). However, increased regulations also increase complexity for such a vast and diverse supply chain. Tracking all orders and items and making their location, status, and environmental conditions visible the entire time of their supply chain journey may seem like a daunting task, but rfxcel offers a brilliant traceability solution.

With rfxcel Supply Chain Traceability Software, rfxcel enables the supply chain participants to track their products by integrating data between manufacturers, distributors and re-packagers, clinics and pharmacies. The way the tracking works is that each shipment is assigned a serial number which is scanned at every handout by the receiving party. rfxcel instantly provides a digital report with different data points about the product and its history. This data is then aggregated in a relationship hierarchy so that the recipients can gain complete visibility into every pallet, case, and bottle. Not only does this process protect manufacturers and pharmaceutical companies by disabling criminals to mislabel drugs, but it also enables patients to feel confident that their medications are authentic and safe.

About rfxcel Supply Chain

rfxcel is the leading enterprise software for supply chain and traceability. rfxcel Supply Chain Traceability Software module provides full visibility of the product supply chain: from the incorporation of ingredients used in the manufacturing process to the distribution of the final product to the end consumer. Major pharmaceutical companies, independent CPOs/CMOs, and wholesalers rely on rfxcel’s expertise in compliance software and support. rfxcel has specialized in core pharmaceutical areas including compliance, tack and trace, serialization and environmental monitoring.

rfxcel is here to provide the industry the solution that best fits their needs and requirements. For more information, please contact us.


Counterfeit Drugs

Mastering Time Management in Customer Service

Effective time management and a sense of urgency bring better customer service

My father emphasized that all events are a function of timeJust as our lives are bounded by a start and end date – all activities that occur in between also have a time-sensitivity.

This lesson has a big impact on me and drives a sense of urgency in everything I do:

  • Meetings are succinct
  • Discussions are to the point
  • Schedules are managed.

I want to bring this sense of urgency to the new Customer Success  team at rfxcel.

Our 60 day implementation plan is the result of our consistency and planning. Our implementation teams are strong in setting standard artifacts, processes and industry best practices.  This ensures that we deliver value in the shortest time possible to our customers, partners and with other vendors.

We ensure to meet customer’s deadlines. We review customer progress on a weekly basis with rfxcel’s executive leadership.  If projects are behind schedule we examine them in details. Our team prescribes action plans to meet every task. And if needed, we allocate additional resources to help meet the target dates.

For a smooth and worry free transition we developed a Hyper Care Support Team to complete the implementation process. A Hyper Care process overlaps the efforts of the Implementation and Support team. This ensures proper knowledge transfer and rapid response during the critical go-live period.

I look forward to sharing our new service offerings with you and showcasing our Full Service Approach.  Just like our new implementation processes, this message is short and to the point – less than 250 words.  My father would be proud. 🙂


Vikash Pushpraj

SVP, Professional Services, Cloud Ops & Customer Success