Exception Management System for Pharmaceuticals Supply Chain 

Antares Vision Group Launches Exception Management System for Pharmaceuticals Supply Chain 

Amid a surge in exceptions, company’s DIAMIND Sentry promotes seamless

operations and compliance with traceability regulations.

Travagliato, Italy – Antares Vision Group – a technological partner in the digitalization of products and supply chains for companies and institutions, and a leader in traceability and inspection for quality control – has launched DIAMIND Sentry, a solution allowing pharma companies to efficiently manage the substantial uptick in exceptions stemming from traceability mandates. The sophisticated system was developed by rfxcel, a business unit of Antares Vision Group providing supply chain visibility solutions.

The implementation of widespread traceability regulations, most notably the US Food & Drug Administration’s Drug Supply Chain Security Act (DSCSA), requires the electronic exchange of unit-level product data, amplifying the volume of information shared among manufacturers, wholesalers, and dispensers. However, any errors during these exchanges result in compliance exceptions, and a significant increase in these exceptions has created industry-wide challenges. Unfortunately, part of the potential for supply chain disruptions stem from inefficient partner collaboration tools. 

DIAMIND Sentry was developed to address these exception-centric obstacles by streamlining collaboration and ensuring seamless regulatory compliance. The cloud-based platform allows manufacturers, wholesalers, and dispensers to quickly identify and resolve product data exchange errors. Importantly, the system’s advanced exception management capabilities do not require platform upgrades, clearing the way for rapid deployment and immediate operational impact. 

DIAMIND Sentry automatically evaluates inbound and outbound Electronic Product Code Information Services (EPCIS) files through multiple pre-checks, including format and master data validation, ensuring they meet DSCSA standards. Files that fail any checks generate detailed validation reports. Depending on the error’s criticality, files are either blocked, flagged for review, or sent back to partners for correction. Here, automated notifications and ticketing systems facilitate quick resolution of issues, allowing partners to respond directly via email to trigger automated responses and reprocessing. 

Throughout the process, customizable dashboards provide real-time visibility into data flows, exception statuses, and purchase order tracking. Overall benefits of DIAMIND Sentry include: 

  • DSCSA compliance: DIAMIND Sentry ensures all file transactions meet DSCSA requirements for traceability and security, with automated processes for maintaining compliance, and reducing the risk of noncompliance penalties.
  • Advanced exception management: Automated file evaluations ensure data accuracy and integrity, and detailed validation reports streamline error identification and resolution.
  • Seamless collaboration: Provides automated notifications and ticketing for efficient partner communication, and allows compatible integration with existing systems like ServiceNow and Salesforce via APIs.
  • Enhanced visibility: Real-time dashboards yield operator monitoring of file success/failure rates and purchase order statuses, as well as proactive alerts for missing or erroneous files to prevent delays.
  • Reduced exception management costs: Eliminating the need for additional human resources to track, handle and report all exception cases manually.
  • User-friendly interface: The system’s responsive design is accessible on both mobile and desktop devices, with customizable views tailored to different user roles within an organization.
  • Centralized data access: The solution serves as a single access point for all exception-related data, reducing response times and improving efficiency while providing global network visibility for multi-region operations.

About Antares Vision Group 

Antares Vision Group is driving digitalization of products and supply chains by leading traceability, inspection, and integrated data management. AV Group helps companies and institutions to achieve safety, quality, efficiency, and sustainability, enabling Trustparency®. 

DIAMIND, AV Group’s integrated ecosystem of solutions, simplifies the technology environment and supports business growth by enabling a data-driven and tailored journey to digital innovation. Connecting physical products with digital identities, DIAMIND runs at the line, factory, warehouse, enterprise, and supply chain levels and guarantees product quality (inspection systems and equipment) and end-to-end traceability (from raw materials to production, from distribution to the consumer and back) through integrated data management, applying artificial intelligence and potentially blockchain. 

AV Group operates in the Life Science (pharmaceuticals, medical devices, and hospitals), Beverage, Food, Cosmetics, Chemicals, and Packaging industries and potentially many others. 

AV Group has been listed in STAR segment of Euronext since 14 May 2021. It has been included in the Euronext Tech Leaders index, dedicated to leading tech companies with high growth potential, since July 2022.

In 2022, Antares Vision Group recorded a turnover of €223 million. The Group operates in 60 countries, employs over 1,300 people, and has a consolidated network of over 40 international partners.