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How a Digital Consumer Goods Supply Chain Builds Brand Reputation & Trust

Everybody knows people don’t shop like they used to. Today, consumers demand detailed information about the goods they purchase and expect to interact with products far beyond the point of sale. To make this happen, companies have to build a sharable product provenance and create a product experience. And they can do this with a digital consumer goods supply chain. Let’s see how.

What is a digital consumer goods supply chain?

First, let’s establish that when we talk about a digital consumer goods supply chain, we’re really talking about a digital supply chain for consumer goods.

What do we mean by this? Well, though a digital supply chain can most definitely be designed to serve the specific and unique needs of any industry — consumer goods, for example — in and of itself, it doesn’t discern or care about what industry it’s working for. It’s an important distinction, because any industry can (and should) have digital supply chain.

So, a digital consumer goods supply chain is exactly that: a digital supply chain for consumer goods. It has all the wonderful, powerful, customizable, data-centric capabilities of a digital supply chain “pointed at” the specific and unique needs of a consumer goods company. That can mean an apparel company, a company that makes fast-moving consumer goods, or a laundry detergent concern.

To break it down with industry lingo, a digital consumer goods supply chain will optimize operations for the four types of consumer goods: convenience products, shopping products, specialty products, and unsought products.

Using a digital supply chain to secure brand reputation and trust

Benjamin Franklin said, “It takes many good deeds to build a good reputation, and only one bad one to lose it.”

Franklin (probably) wasn’t thinking about the ability of a digital consumer goods supply chain to deliver end-to-end visibility and transparency, or its unique ability to engage people almost everywhere they go, before and after a sale. But if we could explain to Ben what all this means, he would (definitely) agree that a digital consumer goods supply chain was the key to securing brand reputation and trust.

Here’s how.

End-to-end visibility

End-to-end visibility in a digital consumer goods supply chain creates a full, traceable provenance for every product. You can add critical tracking events and key data elements at any point in your supply chain. For example, add a photo of a product as it leaves the factory or integrate a quality inspection to enrich the data associated with the product. Consumers can access this information and confirm that your product is what you say it is. This burnishes your reputation and builds trust with the people who buy your products or are thinking about buying your products.

And let’s not forget the other benefits of end-to-end visibility. (In fact, all the things we’re talking about have additional benefits for consumer goods companies.) If you can see every part of your digital consumer goods supply chain from one end to the other, you’ll be able to manage operations more efficiently, including dealing with recalls and other crisis situations. You’ll make it harder for counterfeits and fakes to reach consumers. You’ll consolidate data to improve processes, outcomes, and product quality. And you’ll be empowered to make better decisions based on that data.

End-to-end transparency

Transparency is a kind of “full disclosure” about what happens in your supply chain. For example, were the ingredients sourced in sustainable manner? Are all actors in your supply chain adhering to regulations and other pertinent laws?

And consumers want transparency. According to one recent study, a staggering 81 percent of food shoppers say transparency is important or extremely important to them — and if they don’t get it, they’re more than happy to buy another brand.

In a digital consumer goods supply chain, consumers can verify that you employ sustainable practices to make and deliver your products. They can get information that shows exactly where and how their shoes or clothing were manufactured. And if they can see that you’re doing everything “right,” your reputation will grow and they’ll trust you more (and maybe even tell their friends about you.)

Engage people almost everywhere they go

The customer is always right — but today that means more than merely ensuring they’re happy with your goods and services. Now it means you’re nurturing a committed relationship. Therefore, when we talk about engagement in a digital consumer goods supply chain, we’re talking about bringing the supply chain directly to consumers. Sharing details (not just visibility and transparency, by the way) and bringing people into the “world” of your brand.

The most effective way to do this is to use mobile traceability technology, which of course is all digital. It puts the supply chain right into the consumer’s hands. For example, using their mobile device, a person scans a 2D Data Matrix code on your product and is taken to a website full of relevant content, special offers, and so on. If you sell shoes, it may be a video of a famous athlete wearing your latest model. If you sell food items, it could be recipes or information about where the ingredients came from. It can be anything you want, really, from coupons to information about your sustainability and environmental efforts.

By taking advantage of mobile traceability, you’ll build your brand reputation and trust by presenting visibility and traceability information in a clear, compelling manner; enabling consumers to share a pre- and post-sale experience with your product; and fostering a lifelong relationship with your brand.

Final thoughts

If you don’t have a digital consumer goods supply chain, you aren’t maximizing your potential for building your brand reputation and consumer trust. Plus, you’re missing out on its many other benefits, including:

  • Monitoring and protecting your products 24/7
  • Mitigating risk and supply chain blind spots
  • Combatting counterfeits, fakes, and theft
  • Automating your workflow
  • Eliminating paper records
  • Future-proofing your operations

If you don’t have a digital supply chain, it’s all right. rfxcel was made for this moment. Our digital supply chain solutions, anchored by our award-winning rfxcel Traceability System, feature leading-edge products like our rfxcel Integrated Monitoring solution and MobileTraceability app for supply chain traceability and visibility. Our teams of experts can help you create a digital consumer goods supply chain that builds your brand reputation and consumer trust while delivering all the other benefits we’ve discussed above. Contact us today to find out more.

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Supply Chain Visibility Can Fight Fraud in the Time of COVID-19

Earlier this month, the U.S. Food and Drug Administration (FDA) posted an update about actions it’s taking to keep fraudulent COVID-19 treatments off the market. The examples of fraud the Agency gave illustrate why all industries — not just the pharmaceutical industry — need to embrace supply chain visibility. Let’s take a look at what the FDA said and why supply chain visibility is a panacea for the problem.

Consumer vulnerability, scammers, and unproven and potentially dangerous products

The FDA’s update addressed “the extremely concerning actions by companies and individuals that are exploiting or taking advantage of widespread fear among consumers during the COVID-19 pandemic.”

This statement reveals one reason fraud exists: consumer vulnerability. When people are confronted with a problem, especially one they feel they cannot control (such as a pandemic), some may tend to seek solutions without pausing to think them through. Peddlers of fake and substandard products are always ready to exploit this situation.

Which brings us to the scammers, many of whom use the internet to sell their bogus goods. Today, the FDA says, unscrupulous actors are claiming their products “mitigate, prevent, treat, diagnose, or cure COVID-19.” With the pandemic dominating headlines and weighing heavily on people’s minds, these quacks are only more than happy to offer unproven and potentially dangerous products.

What is the FDA doing, exactly?

The Agency has launched Operation Quack Hack to find and stop scammers. It’s located scores of phony products online, including fraudulent drugs, COVID-19 testing kits, and personal protective equipment. The FDA has issued 42 warning letters to companies making false COVID-19 claims and has sent hundreds of abuse complaints to domain name registrars and internet marketplaces, most of which have voluntarily removed the offending product pages.

One of the warning letters went to an organization selling fraudulent chlorine dioxide products as a COVID-19 treatment. When it refused to cease and desist sales of its so-called Miracle Mineral Solution, or “MMS,” a federal court issued a preliminary injunction requiring it to immediately stop distributing the product. The FDA characterizes chlorine dioxide as the equivalent of industrial bleach and since 2010 has been warning consumers about MMS and other products with names such as Master Mineral Solution, Chlorine Dioxide Protocol, and Water Purification Solution (WPS).

The FDA also intercepted and investigated a case of mislabeled COVID-19 “treatment kits” that someone was trying to import into the United States. Also, an FDA investigation led to a U.S. Department of Justice criminal complaint against a British man “who sought to profit from [the] pandemic and jeopardize public health.”

How supply chain visibility can fight fraud

Visibility means using data to gain insight into how a supply chain is functioning and to take steps to make it run more efficiently. The goal is to see everything.

A company must have systems that can gather and report data from one end of the supply chain to the other. Data should be as “rich” as possible; today, that means a digital supply chain with real-time access to unit-level data about everything from ingredients to temperature.

Here’s a rundown of how supply chain visibility can fight fraud. We’re using the pharma industry in our example, but the tenets apply to any product in any industry.

    • You know the origin of your ingredients. Supply chain visibility allows a manufacturer to verify that all the ingredients of a drug are legitimate. It can track every ingredient up until the time they’re combined to make the drug.
    • You can follow the drug’s every move: Part 1. After the drug has been manufactured, bottled, and packed into cases, you can see everywhere those cases go after they leave the plant — warehouses, stores, pharmacies, hospitals, etc. — and you can track their movements in real time. With supply chain visibility, you can anticipate traffic bottlenecks and reroute the delivery vehicle, keeping the shipment on time. You’ll also know if the delivery vehicle has been diverted from its prescribed route, which could indicate theft.
    • You know if the drug has been harmed or compromised. Supply chain visibility means you’ll be alerted if there’s a problem with the shipment. For example, if there’s been a change in temperature, light, or humidity that can affect the drug’s efficacy, or if the cases have been dropped or jolted in a way that might have damaged the bottles, packets, or vials inside. And we’ve already mentioned route diversion and theft.
    • You can follow the drug’s every move: Part 2. When the cases are separated (e.g., taken off a pallet), you can follow each one; when a case is opened, supply chain visibility lets you follow the individual bottles or packets all the way to check-out at the cash register or stocking at a pharmacy or hospital.

Final thoughts

Supply chain visibility creates an “airtight” supply chain that leaves virtually no room for unproven, potentially dangerous, fake, or otherwise fraudulent products to sneak in. And if such a product does appear, supply chain visibility means you can remove it faster. After all, when you can see everything, it’s easier to spot imposters and get rid of them.

rfxcel can provide supply chain visibility in any industry. Our signature rfxcel Traceability System (rTS) is a full-stack visibility and track and trace platform that comprises solutions that empower end-to-end supply chain visibility, including:

    • rfxcel Integrated Monitoring (rIM) is an award-winning solution that uses Internet of Things (IoT)-enabled devices to provide real-time data about 12+ environmental conditions (e.g., location, temperature, shock) of products anywhere in the world.
    • rfxcel MobileTraceability brings the power of an rTS digital supply chain to your smartphone, tablet, or other mobile device.

As FDA Associate Commissioner for Regulatory Affairs Dr. Judy McMeekin said, “It is imperative that we continue our efforts to find and prevent the sale and distribution of products that may be harmful to the public health.” Supply chain visibility is the way to do this. Contact us today to find out how we can help you.

COVID-19: Now Is the Time for Food Supply Chain Transparency

The novel coronavirus pandemic has exposed vulnerabilities in food supply chains around the world. It’s also pushed the conversation about food supply chain transparency into the public square. Indeed, it’s likely that more people are thinking about supply chains today than at any other time in history.

However, it’s prudent to point out that the industry has resisted full end-to-end transparency. In light of the pandemic — and with the U.S. food supply chain in the news in recent weeks — we might have approached what’s commonly referred to as a teachable moment. The question is, will stakeholders finally realize that food supply chain transparency is in everybody’s best interest?

Why is there industry resistance to food supply chain transparency?

The main reason for resistance is that the industry views food supply chain transparency as a cost instead of an investment. As we pointed out in our “Seafood Supply Chain Traceability Trilogy,” it takes money — sometimes a lot of money — to implement the necessary systems.

Resistance also stems from the fact that supply chains weren’t really designed to be transparent. Companies see their supply chains as things to be guarded, proprietary infrastructure that’s nobody’s business but their own. Why should they “give away” information that could jeopardize their market position or possibly harm their reputation?

Another facet of this built-in opaqueness is that companies can’t always keep tabs on what their trading partners are doing. If an upstream or downstream partner is bending or breaking the law or otherwise doing something they shouldn’t, how can the company know? The gist of this problem is data: If it’s collected at all, it may be incomplete or just plain wrong.

And one final thought: Does the resistance mean the industry actually doesn’t want to be held accountable? Though some companies say that they care and want to held accountable, if they don’t embrace food supply chain transparency, this amounts to an empty promise and deflecting accountability to their trading partners.

Why we need food supply chain transparency in the time of COVID-19 — and beyond

The benefits of food supply chain transparency are not contingent upon world events (though transparency helps companies stay steady when events bring risk and uncertainty). They are what they are, no matter the circumstances. But the pandemic has illuminated the benefits, like a lightbulb going off over the collective head of the industry. Specifically, we need food supply chain transparency now for several key reasons:

    • It decreases risk. Food supply chain transparency helps companies identify problems and risks before they escalate into a crisis (or crises). If all trading partners adhere to the same clear standards and can be held accountable for their actions, they’re more likely to self-govern to avoid trouble. Furthermore, with everybody “on the same team,” it’s significantly easier to solve a problem.
    • It boosts efficiency. As we just said, food supply chain transparency gets everybody on the same team. And with teamwork comes efficiency. Stakeholders keep each another informed, enabling upstream and downstream trading partners to make better decisions, take pre-emptive action when needed (instead of waiting to react to a problem after the fact), and keep the supply chain moving.
    • It helps increase the volume of actionable data. Transparency means being open about what you’re doing — which means sharing data about your operations with your partners, customers/consumers, regulatory agencies, and other stakeholders. With more high-quality data flowing inside and outside of the supply chain, every aspect of your operations can be improved.
    • It encourages cooperation. When trading partners have seen their risks lowered and efficiency increased, they’ll be motivated, if not inspired, to cooperate more. Cooperation is great when things are going well; it’s even better if a problem arises. For example, if there’s a recall, everyone will know how to work together to get the product out of the supply chain.
    • It increases supply chain resiliency. Transparency means you can know what’s going on in your supply chain, share information with your trading partners, put it in the context of events, and execute course corrections quickly. For example, if a factory closes due to a natural disaster, political unrest, or a pandemic, transparency intel empowers you assess the situation, see the real and potential impacts on your operations, and make necessary changes. All of this makes your organization more agile and the supply chain stronger.
    • It inspires trust. The ultimate result of food supply chain transparency is trust among all supply chain stakeholders, from manufacturers all the way to consumers. Without trust, systems can break down. That’s the last thing you want to happen during a crises.

Final thoughts

rfxcel is committed to transparency in every supply chain — food and beverage, pharmaceuticals, consumer goods, and government. As we’ve shown, it’s an indispensable tool that’s more important today than ever before.

When external factors such as the current pandemic affect supply chains, transparency helps ensure products are delivered on time, safely, and to exactly the right location and/or person. It helps vital supply chains keep moving. It helps guarantee a product’s authenticity (i.e., no food fraud or counterfeit drugs). It helps protect the public health and safety.

For food supply chain transparency, our signature rfxcel Traceability System (rTS) offers the most complete and flexible raw materials and finished goods traceability solution for the industry. Our rfxcel MobileTraceability app heightens transparency even further, able to track any batch, movement, and handler at any location. And our rfxcel Integrated Monitoring (rIM) solution lets all stakeholders see their products in real time and mine rich unit-level data about more than a dozen environmental conditions.

Learn more about these and our other solutions for food and beverage here and contact us to start a conversation about transparency in your supply chain.

 

Compelling Arguments for Transparency in the Global Seafood Supply Chain

This is the last installment of our global seafood supply chain Transparency Trilogy. Thanks for reading!

If you read our first and second blogs about transparency in the global seafood supply chain, you probably feel that the seafood sector needs to change its tune. Sure, industry thought leaders are re-evaluating how they do business and have taken some initial steps to make transparency the norm — that’s what leaders do — but widespread change has yet to come.

The seafood supply chain remains opaque and complex. There are countless opportunities for products to be compromised as they change hands over and over again on their global journey “from catch to plate.” Fish populations continue to be depleted. Trading partners don’t always trust each other, and they certainly don’t always like to share their data (if they have any data at all). And people continue to be exploited and abused on land and sea.

Let’s look at a few of the most pressing problems facing the industry and how transparency can help solve them.

The specter of slavery

Yes, slavery.

In a 2014 blog post, Human Trafficking Search, an international organization that seeks to raise awareness and help prevent and eliminate human trafficking worldwide, wrote, “It is not a new revelation that slavery plagues the global food system.”

So, six years ago, slavery was “not a new revelation.” Alas, more recent headlines confirm the global seafood supply chain has not dealt with this problem:

If ever there was an argument for change in the global seafood supply chain, this is it. Transparency will combat slavery by shining a light on who is doing the fishing, who is processing and transporting the seafood, etc. We’re all in.

Illegal, unreported, and unregulated (IUU) fishing

UII fishing includes fishing during off-season breeding periods, catching and selling unmanaged fish stocks, and selling fish caught by slaves. It threatens the stability of seafood ecosystems in every body of water where it occurs.

According to the Food and Agriculture Organization of the United Nations (FAO), IUU fishing “remains one of the greatest threats to marine ecosystems due to its potent ability to undermine national and regional efforts to manage fisheries sustainably as well as endeavors to conserve marine biodiversity.”

Furthermore, the FAO reports that IUU fishing accounts for as much as 26 million tons of seafood annually, valued between $10-23 billion. It capitalizes on corrupt governments and exploits weak management systems. In some countries, it has been linked to organized crime. It depletes resources, which can cause local fisheries to collapse. It threatens livelihoods, intensifies poverty, and increases food insecurity.

Transparency helps mitigate UII fishing because it enables buyers and wholesalers to guarantee the provenance of their product. It will help shrink markets for illegally sourced fish, as more trading partners — and consumers — will demand data that proves seafood is from a legal, regulated source and has been reported to the appropriate government agencies.

Food fraud

Food fraud is the illegal practice of substituting one food for another. It’s very dangerous, and it happens around the world, usually when the supply for a commodity fluctuates. To keep an in-demand product flowing to customers, fishermen and restaurateurs can feel pressure to commit seafood fraud, replacing one species for another.

Studies by Oceana, which works to protect and restore the Earth’s oceans, illustrate how pervasive food fraud is. For example, between March and August 2018:

    • Twenty-one percent of 449 fish Oceana researchers tested were mislabeled.
    • One-third of establishments sold mislabeled seafood.
    • Mislabeling was found at 26 percent of restaurants, 24 percent of small markets, and 12 percent of larger chain grocery stores.
    • Sea bass and snapper were mislabeled the most.

Transparency fights food fraud by holding all nodes of the seafood supply chain accountable for what they’re selling. Put simply, with transparency, there’s nowhere for unscrupulous actors to hide.

Consumer health and food safety

Without a transparent supply chain, it’s difficult to safeguard consumer health and food safety. Imagine what a widespread foodborne illness outbreak and consequent recalls would look like without supply chain transparency and traceability.

As with the problems we’ve discussed above, the seafood industry isn’t fully part of the solution for consumer health and food safety concerns. Food fraud (species substitution) continues to make people sick and cause death. Mishandled seafood continues to carry high histamine levels, posing health risks to millions of people.

People want to assume they are eating safe, authentic food. Transparency will not only give consumers peace of mind, it will go a long way to build — or rebuild — their sense of trust with the seafood industry. In every aspect, transparency is a win-win for everybody.

Final thoughts about transparency in the global seafood supply chain

To wrap up our transparency trilogy, we want the seafood industry to know that supply chain transparency is within reach and that it doesn’t have to be painful.

Forgive the pun, but the world is the industry’s oyster: Help is available all around you. Government and global initiatives such as the GDST want to work with you to become more sustainable, environmentally friendly, and ethical. Consumers are also ready to help; if you build transparency into your supply chain, they will come.

And rfxcel is with you too, here to answer your questions about achieving transparency in your supply chain. We want you to know you have three options that we call “Keep, Replace, Provide”:

    • Keep your current system, but integrate it with new solutions.
    • Replace outdated systems with less complicated solutions that, in the long run, do more for less money.
    • Look to rfxcel to provide a new supply chain system that closes all the gaps and brings you to full transparency.

Take a look at our signature rfxcel Traceability System (rTS), the most complete and flexible raw materials and finished goods traceability solution for the industry. Check out our rfxcel MobileTraceability app, which can track any batch, movement, and handler at any location, putting the power of a digital supply chain at your fingertips. And our rfxcel Integrated Monitoring (rIM) solution lets supply chain actors see their products in real time and mine rich unit-level data about more than a dozen environmental conditions.

Learn more about these and our other solutions for F&B here and contact us to start a conversation about transparency in your supply chain.

How Transparency Benefits the Global Seafood Supply Chain

This is Part 2 of our global seafood supply chain Transparency Trilogy. Check back on Friday for the last installment, as well as other food and beverage news!

In the first part of our trilogy, we talked about why the worldwide call for global seafood supply chain transparency has gotten louder and louder. Now we’re ready to talk about how transparency benefits the supply chain itself.

Spoiler alert: It just makes everything better!

Can a penny-pincher be proactive?

If asked, most seafood companies would probably say their intentions are good and they support a “do no harm” approach in their operations. They see themselves as guardians of a well-managed resource; indeed, they’d argue that it’s in their best interests to promote sustainability, legal fishing practices, environmental responsibility, and supply chain transparency. After all, if fish populations dwindle, they could be out of business.

Many companies have policies that require their buyers to verify (as much as possible) that the seafood they procure meets minimum standards for sustainability, safety, and quality. Such self-regulation is a good first step, but the reality is that enforcing these standards is tough. Very tough.

Lack of transparency in the supply chain is one reason for this. But given its overwhelming “pros,” why do seafood companies continue to view transparency as a cost rather than an investment? Sure, it takes money — sometimes a lot of money — to implement the systems, but there are compelling reasons for actors in the seafood industry to open their wallets and get on board with transparency in a digital supply chain.

The benefits of global seafood supply chain transparency: What stakeholders should know

From “catch to plate,” transparency benefits everybody in the seafood supply chain. Here’s how.

Suppliers. These are the processors and manufacturers. They benefit from transparency because it allows them to protect their business investments and comply with regulations. Suppliers can use transparency data to show their trading partners and consumers that they are doing things the right way, the responsible and sustainable way. Transparency also lets them control their supply chains more accurately and improves the quality of their product, also important selling points for partners and consumers.

Suppliers can also use transparency to build their brand reputations. For example, they can engage with consumers directly, using data to demonstrate that their products are sustainably sourced and legitimate, and that they are responsible corporate citizens. These are qualities that consumers will demand more, not less, as they have ever-expanding ways to verify what they’re buying and more options for where to spend their money.

Brands and distributors. Transparency lets brands and distributors know exactly what they’re purchasing, which will give them peace of mind about the origins, sustainability, and legitimacy of the products they offer. Furthermore, like suppliers, they can comply with regulations, such as the U.S. Seafood Import Monitoring Program (SIMP). Brands and distributors can also use transparency to build their reputations and solidify their relationships with customers. Being able to prove the who, what, when, where, how, and why of their products is a powerful tool for branding and communications.

Retailers, food service groups/providers, and consumers. High-quality products with traceable provenance give retailers and food service companies better control over their supply chains and more ways (i.e., data) to protect their brands. Like suppliers, brands, and distributors, they’ll be able to entice customers and secure their loyalty.

At the very end of the supply chain, it’s consumers who stand to gain the most from transparency. They’ll know where their seafood comes from. They’ll know it’s safe, and they’ll feel good about being responsible shoppers. And as transparency really becomes the norm, they’ll be inclined to purchase only products that can prove provenance, and only from companies that can prove they are “doing the right thing” when it comes to the global seafood supply chain.

Final thoughts about global seafood supply chain transparency

rfxcel is part of the transparency solution. If you read our last blog about transparency in the global seafood supply chain, you’ve seen that our solutions optimize traceability, transparency, efficiency, and quality so supply chain stakeholders and consumers alike can reap the benefits.

For seafood and all other F&B supply chains, the latest version of our signature rfxcel Traceability System (rTS) is the most complete and flexible raw materials and finished goods traceability solution for the industry. Our rfxcel MobileTraceability app can track any batch, movement, and handler at any location, putting the power of a digital supply chain at your fingertips. And with our rfxcel Integrated Monitoring (rIM) solution, supply chain actors can see their products in real time and mine rich unit-level data about more than a dozen environmental conditions.

Learn more about these and our other solutions for F&B here.

READ THE LAST INSTALLMENT OF OUR SEAFOOD TRANSPARENCY TRILOGY

rfxcel MobileTraceability App for Pharma: Mobile Data Capture from Virtually Any Location Optimizes Supply Chain Logistics and Patient Safety

rfxcel is dedicated to optimizing the pharmaceutical supply chain. We want to remove boundaries, improve data capture and usage, and ensure patient safety.

With our new and improved rfxcel MobileTraceability application, pharma companies, dispensers, and pharmacies can do all of these things — and much more.

rfxcel MobileTraceability brings our industry-leading track and trace capabilities to virtually any location, including places that traditionally may not have had absolute visibility in your supply chain, such as distribution centers, warehouses, pharmacies, and hospitals. It also brings the power of a digital supply chain, moving you away from paper records and streamlining your operations.

The app integrates the power of our signature Traceability System (rTS) with the built-in scanning capabilities of mobile devices and scanners. With rTS tracking and reporting capabilities on a mobile device, the workflow of the pharma supply chain is simplified. For example, manufacturers and distributors can perform critical tasks quickly and easily, such as verifying shipments and receipts, and aggregating/disaggregating pallets and cases.

rfxcel MobileTraceability supports multiple platforms, from ruggedized devices with optimized scanners to consumer devices with built-in cameras, such as smartphones. Now you can select devices that meet your needs and budget without comprising on performance.

With these capabilities literally right in their hands, dispensers can:

  • Ensure only legally compliant items are dispensed
  • Scan and verify dispensed products
  • Decommission products
  • Scan sealed bags to automatically decommission all packs inside

The app also offers key benefits to pharmacies. Its simple user interface makes it easy to use, reducing the chance of errors and false override of alerts. It also facilitates intense collaboration and coordination externally and internally to:

  • Achieve regulatory compliance
  • Improve risk management, recall management, and inventory management
  • Automate and review distribution flows and processes
  • Create specialized receiving capabilities
  • Ensure patient safety with store returns and recalls functionality
  • Gain true end-to-end supply chain traceability

rfxcel MobileTraceability adapts to any workflow, transforming how you manage your supply chain. The pharma industry has unique demands, and a one-size-fits-all approach just won’t work. The app allows us to be as flexible as you need us to be and to deliver granular visibility and flexibility anywhere your supply chain goes. Contact us today to learn more about what rfxcel MobileTraceability can do for you.

rfxcel MobileTraceability App for Food and Beverage: Mobile Data Capture from Virtually Any Location and the Power of a Digital Supply Chain

rfxcel MobileTraceability App for Food and Beverage: Mobile Data Capture from Virtually Any Location and the Power of a Digital Supply Chain

We want to remove all boundaries from the food and beverage supply chain. And our new and improved rfxcel MobileTraceability application does just that.

rfxcel MobileTraceability lets you capture vital data and events no matter where you are — including places that traditionally may not have been visible in supply chains. Furthermore, it brings the power of a digital supply chain, moving you away from paper records and streamlining your operations.

The app integrates the power of our signature Traceability System (rTS) with the built-in scanning capabilities of mobile devices and scanners. It brings our industry-leading track and trace capabilities to virtually any location — farms and fields, distribution centers, warehouses, and even markets.

Rich data can now be created and accessed in a timely manner by the people who need it most. For maximum flexibility, rfxcel MobileTraceability supports multiple platforms, from ruggedized devices with optimized scanners to consumer devices with built-in cameras, such as smartphones. Now you can select devices that meet your needs and budget without comprising on performance.

The app not only adapts to any workflow, but can transform how companies manage their supply chains. Critical tracking events and key data elements can be added to a product’s record. For example, users can add a photo or use the app to capture quality inspections to enrich the data associated with any product as it moves from harvest in the field to the shelves at a market.

Other key features include:

  • Role-based access to the system for unlimited users helps manage accountability
  • Assign a unique number to a new raw material used in production
  • Record data about raw materials, including batch number, supplier, date of arrival, expiration, and analytics
  • Track any batch, movement, and handler
  • Change the status of a raw material (e.g., expired, consumed) and notify the user(s) responsible for purchasing more
  • Use the search function to quickly locate any item in your system (lot, case, unit)
  • Track any ingredient that’s part of a finished good

Today’s food and beverage supply chain is complicated. It has unique demands, and a one-size-fits-all approach just won’t work. Our MobileTraceability app allows us to be as flexible as you need us to be and to deliver granular visibility anywhere your supply chains goes. Contact us today to learn more about what the app can do for you.